Pondera: Intentions
Support
Support for Pondera: Intentions, including recording, speech recognition, subscriptions, data, and privacy.
Before requesting help
- Confirm microphone and speech-recognition access in iOS Settings.
- Check your network connection when AI processing is unavailable.
- Use Restore Purchases in Pondera Settings for an existing subscription.
- Include your Pondera version and iOS version when reporting a problem.
Contact
Email Pondera Support. Include a short description of the problem along with your Pondera version and iOS version.
Protect your privacy: Do not include recordings, transcripts, account information, or other sensitive personal information in a support message.